Shipping Policy

Last updated: August 2, 2026

Thank you for shopping with Quevos. We are committed to processing and delivering your order as quickly as possible.

Shipping Locations

We currently ship only within the United States.

At this time, we do not offer international shipping.

Shipping Cost

We offer FREE Standard Shipping on all orders shipped within the United States.

There are no minimum purchase requirements to qualify for free shipping.

Order Processing Time

All orders are processed within 2–4 business days (Monday through Friday, excluding weekends and holidays).

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information, if available.

Please note that processing times may be longer during holidays, promotional events, or periods of high order volume.

Estimated Delivery Time

After your order has been processed, delivery typically takes 5–10 business days.

Estimated Total Delivery Time:

• Processing Time: 2–4 business days

• Shipping Transit Time: 5–10 business days

Please note that these are estimated delivery times and are not guaranteed.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information (when available), allowing you to monitor the progress of your shipment.

Shipping Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

• Severe weather

• Carrier delays

• High shipping volumes

• Holidays

• Natural disasters

• Incorrect or incomplete shipping addresses

Quevos is not responsible for delays caused by shipping carriers or events outside of our reasonable control.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, please contact us immediately. We cannot guarantee that address changes can be made after an order has been processed.

Quevos is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and help provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Quevos

12000 Martin Luther King Blvd

Houston, TX 77048

United States

Phone: 832-407-6424

Email: contact@quevos.store